Digna the mediator and conciliator – in balance
Digna is a certified MfN mediator (formerly NMI). Mediation allows for the maximum opportunity for Justice in Balance. Mediation deals with solving conflicts, without the involvement of a Judge.
Parties involved in a conflict are enabled to discover and to make clear what is truly essential to them. When communication between the parties is resumed again, often more understanding materialises for the other party’s perspective.
It makes people develop a different view on their problem.
Digna: ‘In the present time it is fitting that people wish to be in control of the solution of their conflict. In Court you don’t know how the scales will tip. Moreover, legal costs are often high and unpredictable.
Progressively self-reliant citizens and corporations choose to solve their problems out of Court through mediation.
Digna acts as mediator in the field of:
• Environment and development planning; law on trees.
• Issues concerning (small scale) care homes.
• Co-operation contracts
Mediation works straight towards a solution in all respects, taking into account:
a) the personal feelings of those involved and what is essential to them, and
b) an opening for a future healthy relationship between parties.
Digna Works with the future in mind. Of course past events are assessed and given a place, but eventually it is about the solution, the solution which both parties can regard in a positive way and with which they can continue.
Mediation is voluntary and confidential
Mediation can only be successful when both parties can agree. This consent can exclusively take place on a voluntary basis.
For instance when a judge or employer refers you to a mediator, you are not obliged to start this mediation.
Thus voluntary is the key word here, as well as confidentiality, because the entire mediation process is based upon trust, trust in each other and trust in a good ending.
Trust in each other is not likely at the start of the mediation, therefore from the beginning Digna pays attention to restoring the existing breach of trust. When this repair succeeds, an excellent base is created for finding a satisfactory solution for the dispute.
Moreover, for both parties the way is then cleared for the future in which both parties will be able to work together again, or interact based on a healthy understanding.
Mediation in Balance
The purpose of mediation is for parties themselves to propose solutions for their dispute.
The mediator takes care that the parties grow toward and remain on speaking terms. Generally the mediator does not suggest solutions. The conciliator ’s role is to do that.
In her role as a conciliator Digna hears parties in order to subsequently aim for a solution, for instance by presenting suggestions for compromise; or by acting as an “arbitrator”.
Thus the conciliator is more active than the mediator.
This more active role can be beneficial according to the nature of the conflict, or the character of the participants.
Also, compared to mediation, conciliation can be time saving. However, the outcome of mediation is more often experienced as more satisfactory, since the solution has been produced by the parties themselves and the feeling prevails that more justice is done to the relationship between the parties.